TERMS AND CONDITIONS
Last updated: December 12, 2019

These terms apply to users of boir.store. They will be valid for all your future transactions with BOIR and visits to boir.store. These conditions apply to all products by boir.store to private individuals. This website is directed exclusively to private individuals. BOIR reserves the right to revise these terms and conditions. The date of the latest update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.

SHIPPING
EXPRESS DELIVERY EU & WORLDWIDE
Wordwide free shipping on all orders above 150 €
We strive to provide the best service possible, therefore all orders outside Croatia are shipped with DHL Express on demand delivery for just 9.90€ (EU) or 14.90€ (rest of the word), free shipping for orders above 150€.
- Next day DHL delivery in Europe, order before 3:30pm (business days).
- 2 day DHL delivery worldwide, order before 3:30pm (business days).
Note, rural and remote areas may take longer to reach and also uncontrollable events like bad weather, or rare customs inspections may cause delays.
For Croatia we deliver with HP Express for just 4.90€.
Place your order on business days before 4pm for next business day delivery (in most cases).

DHL ON DEMAND DELIVERY offers the following free delivery options:
 Deliver my Package on Another Day: Scheduled Delivery
 Deliver my Package to Another Address: Alternate Delivery to work or family
 Deliver my Package with Neighbor: Leave with Neighbor, Reception or Guard
 Deliver my Package at a DHL ServicePoint: Hold for Collection
 Request to hold my Package: Vacation hold and safekeeping up to 30 days
On demand delivery gives you full control and you never miss another delivery. Flexible, convenient and always at the right moment.


Please note  you are solely responsible for any additional taxes and customs charges upon delivery.
BOIR reserves the right to fully refund and cancel free shipping orders outside of the EU. For any questions please contact info@boir.store.

Import duties may be imposed by your own country. We have no control over these charges and cannot predict what they will be or how long any delay at customs will be.

We currently ship to the countries listed below:
Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany , Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom 
Asia: China, Hong Kong, Japan, Korea, Taiwan 
North America: United States, Canada

DISCLAIMER
We do not guarantee that all the items available at the boir.store online shop are in stock at the time of your order. In case we are out of stock of any items in your order we will contact you by phone or by e-mail. BOIR cannot warrant that the content of boir.store is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. BOIR may at any time change the content of the site and the items available in the product range. Though BOIR strives to always display the correct texts, images and pricing in the site and web shop, errors may occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled.  Please note  you are solely responsible for any additional taxes and customs charges upon delivery. BOIR cannot be held responsible for any damage caused from using the site or not being able to use the site. BOIR cannot guarantee a problem-free, uninterrupted and secure access to the web site.


COPYRIGHT PERMISSION NOTICE
Copyright (including without limitation, the trademarks of BOIR, logos, graphics, text, photos, designs, icons and images data) provided in this web site are owned by or licensed to BOIR and its affiliates. BOIR may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorized to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from BOIR. You may not modify the material in any way, without the prior written permission from BOIR. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at info@boir.store.


COMPANY INFORMATION
BOIR
Zagreb, Croatia
info@boir.store

TRADEMARKS
Our trade marks include (amongst others) the BOIR name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trade marks.

SECURITY
BOIR uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders.

COOKIES
www.boir.store uses cookies in order to improve your experience on the site. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes.

LINKS
www.boir.store may contain links to other websites beyond our control. We cannot be held responsible for content or privacy policies of such sites.

EXCHANGES AND RETURNS
During 30 days following the delivery of your order, you may request the refund of items, which you must return to us in unused condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact and in a re-sellable condition. Online Store cannot accept returns where labels have been removed or products opened. In the case of a product broken during transportation, please send a photo proof to info@boir.store. For returns please follow the procedure as detailed below. Refunds for returned merchandise will be made within two weeks of the return of the product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. Faulty items will be replaced by the same type of product, subject to availability. Refunds for faulty items can be made within the 30-day period following delivery. Returns can only be made as described in BOIR Online Store’s instructions. 
If you were to be unsatisfied with your purchase contact info@boir.store

VIOLATION OF RULES
BOIR reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password protected areas of the site may be subject to prosecution.

GOVERNING LAW
These terms and conditions are governed by Croatian law and you agree that the Croatian courts will have exclusive jurisdiction of any dispute under this agreement. The laws of your country may be different from the laws in Croatia and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.


Mark

Copyright © 2019
All rights reserved.
B O I R
Zagreb, Croatia